What is your cancellation policy?

If you cancel more than 10 days from your rental date there is a 3.5% administration fee. If you cancel less than 10 days out, but more than 48 hours from your rental date then there is a 15% fee charged. There are no refunds given 48 hours or less from the rental date. If on the day you rent it is hazardous to be on the water (such as lightning or very high winds) then we will first try to move you to another day if possible, if another day will not work then a full refund will be given, minus a 3.5% administration fee.

Do you allow pets?

We suggest the lake is best viewed while leaving your pets either at home or a boarding facility to keep them out of the hot summer sun. Since we understand this isn’t practical for every situation we do allow small dogs (less than 35lbs) in our pontoon boats and fishing boat, if you pay the pet fee of $65. This option is currently not available in our ski boats. Please call if you have questions. This fee covers only 1 dog and you must keep them off the seats. You are responsible for any damage caused by your pet including any messes they make. The optional damage fee does not apply to pet damage. Any signs of an unauthorized pet being onboard will incur a $250 fee.

Can we ski or tube behind the boats?

You can tube, ski, kneeboard, and wakeboard behind our pontoons and ski boats. We offer tubes, wakeboards, skis, free of charge with a boat rental from Kent’s Coeur d’Alene Boat Rentals.

Where are we allowed to go on the lake?

We allow our watercraft to travel nearly the whole lake as well as the Spokane River. We require that customers do not go any further south than Harrison, as past this point there are many shallow spots and hazards in the water. We do not recommend going to Harrison as it takes up your whole day! We have tried the ice cream and have found better in Coeur d’Alene. We do not allow our watercraft to go on either the Coeur d’Alene River or the St Joe River. There are many miles of lake and river to play on so you will not get bored with seeing the same view. Safe and defensive boating is what we ask all our customers to practice and this includes obeying all no-wake zones and keeping away from the shoreline as well as other boats. For this reason, we encourage our renters to head out onto the more spacious Lake Coeur d’Alene, rather than boat on the Spokane River. There are shallow bays on the lake as well as sea weed/milfoil in spots so be sure to stay in the middle of the lake.

Is there a damage deposit?

We have an optional $35 damage coverage fee on daily rentals. This $35 fee covers up to $750 of unintentional physical wear and tear that is caused only to that rental boat during your rental period. Anything above that $750 in damages you are responsible to pay for. If you opt out of this optional damage coverage fee, you authorize a $750 damage deposit that we may charge in the event of damage to the boat you rent, or equipment. This is not the maximum amount you could be charged.

Limited DAMAGE WAIVER for Optional Damage Coverage Fee

This Limited Damage Waiver is an addendum to the Boat Rental Agreement and Liability Release (the "Agreement") by and between Lessor and Lessee therein, for the lease of the Boat fully described in the Agreement (the "Boat").

As provided in the Agreement, the Lessee agrees to inspect the Boat prior to departure and acknowledges that, unless indicated to a staff member in writing at or before the time of departure, Lessee is fully responsible for all amounts for damage to or loss of the Boat and any additional equipment rented along with the Boat, regardless of who is at fault (unless such damage is solely the result of the Lessor). In consideration of the payment of the fee for this Limited Damage Waiver, the Lessor hereby provides a waiver of damage up to the maximum amount $750.00 for inadvertent damage to the Boat, valued at the retail cost to repair or replace said inadvertent damage.

This Limited Damage Waiver is not insurance. This Limited Damage Waiver only provides a limited coverage allowance for inadvertent damage to the Watercraft not specifically excluded below. It does not cover all damage. This Limited Damage Waiver will cover inadvertent damage to the Boat up to but not exceeding $750. Any damage beyond $750 is the sole responsibility of the Lessee.

This Limited Damage Waiver does NOT cover damage resulting from the following:

Deliberate or negligent conduct, acts, omissions, or claims, whether by Lessee, guests, or any other third party.

Use, operation, or occupation of the Boat in violation of the terms of the Agreement, or any federal, state, county, or municipal law, rule or regulation covering use, operation or occupancy of the Boat.

Failure to comply with any boating rule or law, or any buoy, sign or marker.

Use, operation, or occupancy of the Boat while under the influence of alcohol, narcotics or other intoxicants (including over-the-counter or prescription drugs).

Failure to comply with posted warnings or other notices on the Watercraft.

Damage caused by animals.

Bodily injury to Lessee, guests, or third parties.

Loss of the Boat’s inventory and equipment, including but not limited to, life vests, and Watersport equipment.

Property damage, other than damage to the Boat, including without limitation, Lessee’s personal property and property owned by third parties.

To enforce this Limited Damage Waiver, Lessee must: (a) provide notification of the damage to the Boat to Lessor immediately after the incident giving rise to the damage (and in no event later than at the time the Boat is returned); and (b) have fully complied with all terms and provisions of the Agreement.

Under no circumstances is the fee for this Limited Damage Waiver refundable.